• +995 0422 275744
  • #107 Chavchavadze street, Batumi, Georgia | WEBSITE IS UNDER CONSTRUCTION
  • Old Version
Trainings for Yard-keepers

Trainings for Yard-keepers

Their working day usually starts earlier. Before the sunrise they take care of the city with fuss and quickness. They are the employees of Batumi Sanitary Service, having a daily meeting with a number of people, some of which have a cynical attitude towards their work, though they have express aggression towards them, on the contrary, they love their job and try to make other love cleanness of the city. Despite of cleaning the city and rather hard working schedule, the yard keepers found time for attending the trainings.

They are attending the trainings on Communication Skills and Conflict Management Issues.

Main issues:

Peculiarities of interpersonal conflict ➤ Escalation of conflict ➤ Culture and conflict ➤ Conflict and emotions ➤ Stages of conflict settlement ➤ Behavioral strategies in conflict situations ➤ Assertiveness-Best means for avoiding destructive confrontation ➤ How to lead negotiations ➤ Essence and process of communication ➤ Verbal and non-verbal communication ➤ Barriers of communication ➤Behavioral strategies in conflict situations ➤ Culture and Communication; Communication with problematic individuals ➤ techniques of effective negotiation (persuasion).

Trainings are held in the frame of the Institute of Democracy project “Launching of employment-oriented education and development system in Ajara”.

The project is funded by the European Union.